Connect to Relay + Verify Connection
Quick Start
Open Tally and go to Settings
Confirm the server address is correct (your admin will provide this)
Click the Test Connection button
Look for the green "Connected" indicator
Who This Is For
Anyone who needs to confirm the Tally app is connected to the server before a service.
What You Will Accomplish
Confirm the correct server address in settings
Test the connection
Verify everything is communicating properly
Prerequisites
Step-by-Step Setup
Open the Tally app and go to the settings panel.
Make sure the server address matches what your admin provided (e.g., api.tallyconnect.app).
Save any changes you made.
Click the Test Connection button to check connectivity.
Confirm the status indicator shows green / connected.
Advanced Details Show / Hide
If the in-app test isn't enough, you can verify from a terminal:
curl -sS https://api.tallyconnect.app/api/healthYou should see a response with uptime and status fields. This confirms the server is running and reachable from your network.
Common network terms your IT team may mention:
Port 443 — the standard secure web port (this should already be open on most networks)
DNS — the system that converts web addresses to IP numbers
VLAN — a network segment; your Tally computer and server need to be able to reach each other
Validation Checklist
Common Issues and Fixes
| Symptom | Cause | Fix |
|---|---|---|
| "Unauthorized" error | Login expired or wrong server | Sign out, sign back in, and confirm the server address |
| Can't reach the server | Network or internet issue | Check your internet connection; ask IT if your network blocks outgoing connections |
| Old server address | Settings weren't updated | Remove the old address and enter the current one from your admin |
| Connection drops repeatedly | Firewall or network restriction | Ask your IT team to allow traffic to the server address |
Rollback / Fallback
Put back the last known working server address.
Sign out and sign back in.
Retry the connection test.