Guides Equipment Integrations PTZ Camera Setup

PTZ Camera Setup

⚡ Quick Start👤 Audience🎯 Goals📝 Before You Start🛠 Setup Steps🔐 Advanced Details✅ Verify🔧 Troubleshooting🔄 Rollback📷 Screenshots

Quick Start

  1. In the PTZ section, add each camera with a name and IP address

  2. Set the connection method to Auto (recommended)

  3. Click Connect and test moving each camera

  4. Save a camera position as a preset and recall it

👤Who This Is For

Teams using PTZ (pan-tilt-zoom) cameras that they want to control from Tally.

🎯What You Will Accomplish

  • Connect PTZ cameras

  • Control pan, tilt, zoom, and home position

  • Save and recall camera positions (presets)

📝Prerequisites

🛠Step-by-Step Setup

1Add Cameras

In the PTZ equipment section, add each camera with:

  1. A friendly name (e.g., "Stage Left", "Wide Shot")

  2. IP address

  3. Connection method — choose Auto to let Tally detect the best method

  4. Login credentials (if your camera requires them)

2Connect All Cameras

Click Connect for each camera and wait for the status to update.

3Test Movement

Test basic movement for each camera:

  1. Pan left and right

  2. Tilt up and down

  3. Zoom in and out

  4. Stop

  5. Return to home position

4Test Presets

Test saving and recalling camera positions:

  1. Move the camera to the position you want

  2. Save it as a preset (e.g., Preset 1)

  3. Move the camera somewhere else

  4. Recall the preset and confirm it returns to the right spot

🔐Advanced Details Show / Hide

Tally supports several camera connection methods (protocols):

  • Auto — recommended; Tally tries to detect the best method

  • ONVIF — an industry-standard camera protocol; may require username and password

  • VISCA (UDP or TCP) — a common PTZ control protocol

  • PTZOptics (UDP or TCP) — specific to PTZOptics brand cameras

If Auto doesn't work reliably, you can force a specific method. Check your camera's documentation to see which protocols it supports.

Common protocol issues:

  • ONVIF may require credentials even if the camera doesn't prompt for them

  • Some cameras report conflicting capabilities that confuse auto-detection — forcing a specific method usually fixes this

Validation Checklist

0 of 0 verified

🔧Common Issues and Fixes

SymptomCauseFix
Auto-detect picks wrong methodCamera sends conflicting informationChoose a specific connection method instead of Auto
Camera won't connectWrong address or login credentialsDouble-check the IP address and credentials
All cameras offlineNetwork issueMake sure cameras and Tally are on the same network
Presets don't saveCamera doesn't support remote preset savingCheck your camera's documentation

🔄Rollback / Fallback

  1. Turn off PTZ control in Tally.

  2. Use your camera's own controller or joystick for manual control.

📷Screenshot Placeholders

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PTZ camera list
H11-ptz-list
📷
Camera connection status
H11-camera-status
📷
Movement controls
H11-movement-controls
📷
Preset save/recall
H11-preset-confirm